For organisers / in practice

Switch to a different ticketing system

A fresh start.A clear plan.

Moving is easiest before a new edition. Establish what has already been sold, build your new shop and test the complete journey before replacing your sales links.

01

Account for existing sales

02

Test from order to admission scan

03

Replace links deliberately

From explanation to insight

Build your switching checklist

Explore the choices using fictional data. Read alongside how to apply this to your own event.

Interactive example

Six checks for your move

Check what you have prepared. This checklist is not saved.

0 of 6 prepared

Complete the remaining checks before replacing your sales links.

Not an automatic ticket import or a guarantee of a completed migration.

01

Start with an inventory

List the events and ticket types you want to move. Have tickets already been sold, payments started or refunds promised? An existing QR ticket does not automatically become a valid TixBeam ticket. Agree on how to handle old tickets and admission checks, or start the new environment with the next edition.

This checklist is preparation, not an import tool for tickets or guest information.

02

Build the new sales setup

Create the event, check its date and venue, and configure ticket types, prices and capacity. Add branding and connect your chosen payment provider. Review sales periods for each ticket type. Publish when the offer, conditions and contact information are complete and understandable.

Compare overall capacity with tickets already sold through other channels.

03

Rehearse the visitor journey

On a phone, go from the event page through ordering, payment and ticket email. Then check the ticket at the entrance and try a duplicate scan. Use a demo or test environment; the rehearsal must not accidentally charge real money. Ask a team member to follow the route without instructions and note where they hesitate.

A good sales button needs a working payment, ticket email and scanner behind it.

04

Choose a clear changeover time

Replace website, social and confirmation links according to an agreed schedule. For a custom domain, follow the domain instructions and check access after the change. Keep the old administration accessible for earlier orders. Give your team a short briefing on which tickets require which checking process.

Open your shared link in a fresh browser window, outside your signed-in administrator session.

Good to know

Questions before you start.

TIXBEAM / YOUR NEXT EDITION

Make it your evening.

Tell us what you are organising. We can explore how ticket sales, payments and on-site checks fit your event.

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