01
Start with the number of usable places
Decide how many people you can actually support. Count workstations and materials as well as seats, and allow enough time for individual guidance. Create a separate event when sessions have different dates or capacities so participants can see exactly which workshop they are booking before they pay.
- Publish the date, start time, duration and full address.
- Explain what is included and what participants need to bring.
02
Keep ticket choices understandable
Use clear names such as standard admission or admission including a materials pack. Explain the difference before checkout. Separate ticket types are not an automatic course planner or configuration tool: check that the combined quantities fit the room and the materials you have available for that particular session.
- Check prices and available quantities with a test order.
- Share the ticket link through your website, newsletter or social channels.
03
Set up payment and practical information
For paid workshops, participants can pay online through the connected payment provider. A successful payment unlocks the ticket. Explain cancellation terms and where questions should go before purchase. Platform fees and payment-provider charges are separate costs; review both before deciding what your workshop needs to earn per participant.
- Make cancellation terms visible before the booking.
- Check the location and arrival time in the confirmation email.
04
Welcome participants with a shared process
Check QR tickets at arrival and agree on one admission process with your helpers. Decide how to handle forgotten tickets and participants who have already checked in. Only use the personal information needed for the workshop, and do not share the full participant list indiscriminately with everyone involved in the session.
- Test the scanner, connection and a sample ticket before opening.
- Agree who answers booking questions and requests for changes.